The water flowing from Joel Pickard's faucet looked clear at first. But after pouring a glass — he could tell something was wrong. "I could just smell the dirt, so I took a drink and it tasted like dirt," he said. The Bathurst resident noticed what appeared to be sediment in his drinking water, so he reported it to the city in June. They told him it was safe, so his family continued using it until the taste became too strong to swallow.