Kush Sharma, director of municipal modernization and partnerships for the Municipal Information Security Association of Ontario, reported that 92 per cent of respondents to a recent poll of members said municipalities should first focus on critical infrastructure — such as the water system, public transit, solid waste and the voting system — before what they called traditional IT. “What you don’t want is the water system to be breached. If Microsoft Office 365 and your documents go down, or maybe you can’t process some financial statements, that can be fixed. But if your water system goes down there are life-safety issues. If we can try to balance the resources we have as municipalities and focus on the critical infrastructure components …. that would be a good start.”