With the help of volunteers, staff at Resilience Montreal were able to clean while still welcoming about 300 of their clients and serving them breakfast. "It makes a challenging operation more challenging still," Chapman said of Thursday's flooding. According to him, it was Resilience Montreal's fourth flood in the last three years. Eric Hammel, a resident of Montreal's Verdun borough, said his street has been flooded once a year for the last three years. "These are things you don't expect from a city like Montreal," he said. "It's stressful because you anticipate damages if things get worse."